Terms & Conditions of Service

1. Service Scope & Eligibility

Jarawave ("we," "our," or "the Platform") provides telecommunications and digital infrastructure services, including real non-VoIP carrier verification lines, short-term and long-term private mobile number rentals, international eSIM roaming profiles, and automated digital marketing tools.

To use our services, you must be at least 18 years of age (or the legal age of majority in your jurisdiction) and possess the full legal authority to enter into binding agreements. Services are void where prohibited by applicable international or domestic law.

2. Registration & Account Security

To access carrier routes and fund your wallet, you must complete registration by supplying a valid email address, username, and secure password. You are strictly responsible for:

• Maintaining the absolute confidentiality of your authentication credentials, recovery keys, and API tokens.
• All actions, orders, and balance deductions initiated through your authenticated account or API credentials.
• Immediately notifying our administrative team of any suspected unauthorized access or breach of credentials.

We will never request your account password via email, SMS, or support chat. Accounts may not be shared, rented, or transferred to third parties without prior written consent.

3. Acceptable Use Policy (AUP)

You agree to utilize Jarawave strictly for legitimate, lawful purposes such as account onboarding, phone verification, software testing, privacy protection, and travel connectivity. Under no circumstances may our infrastructure be utilized for:

• Financial fraud, banking scams, phishing, social engineering, or identity theft.
• Automated spamming, bulk unsolicited SMS distribution, or carrier network harassment.
• Bypassing lawful sanctions, regulatory compliance requirements, or national telecom registries.
• Interfering with, reverse engineering, stress-testing, or launching denial-of-service attacks against our platform, services, or infrastructure.

4. Wallet Balances, Pricing & Zero-Loss Guarantee

Services operate on a prepaid ledger system denominated in your selected active currency (e.g. NGN). You may fund your wallet using authorized payment processors, direct cards, or supported automated gateways.

Pricing Dynamism: Because carrier gateway rates fluctuate in wholesale markets, retail pricing displayed in our catalog is real-time. Prices at the precise moment of order placement govern the transaction. Unused wallet funds are non-refundable to original payment sources once deposited, except where required by mandatory local consumer protection statutes.

5. Carrier Routing & Delivery SLA

We route all verification numbers through authentic mobile network operators (MNOs) such as AT&T, T-Mobile, Verizon, Vodafone, EE, and regional tier-1 telecom carriers. Because third-party platforms (e.g., WhatsApp, Telegram, Google, OpenAI) maintain their own proprietary fraud and anti-bot verification filters:

• We guarantee that every number provided is an authentic non-VoIP cellular carrier SIM allocation.
• If an application declines a specific carrier route or delays code transmission, our Zero-Loss Guarantee protects your funds automatically upon cancellation.
• We do not guarantee that third-party applications will accept any specific virtual line indefinitely.

6. Private Number Rentals

Dedicated number rentals provide exclusive reservation of a mobile line for designated time horizons (from 1 day up to 30 days or recurring).

• During the active rental lease, no other client can access or receive SMS on that dedicated carrier SIM.
• Rental fees are deducted upfront upon activation. Because carrier hardware and radio channels are reserved exclusively for you, rentals cannot be canceled for balance refund once provisioned and delivered by the network.
• Users may extend rental durations prior to expiration subject to carrier availability.

7. Travel eSIM Mobile Data

eSIM digital profiles enable high-speed global roaming data across 180+ countries:

• Users must ensure their device is eSIM-compatible and carrier-unlocked before ordering.
• Once an eSIM profile QR code has been installed or telemetry data consumed on local towers, orders cannot be returned or refunded.
• Data validity begins upon first connection to a supported local carrier network in the destination territory.

8. Social Media Marketing (SMM)

Marketing services (followers, views, likes, engagement) are processed through automated fulfillment pools:

• Target accounts and posts must remain public for the entire duration of fulfillment.
• Providing private profile URLs or incorrect usernames relieves Jarawave of non-delivery liability.
• Orders entered into the processing queue cannot be modified or canceled once submitted.

9. Intellectual Property

All website software, proprietary APIs, algorithms, visual styles, branding, trade dress, and documentation are the exclusive intellectual property of Jarawave. Nothing in these Terms grants you any right, title, or interest in our trademarks or copyrights without prior written license.

10. Limitation of Liability & Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Jarawave PROVIDES ITS PLATFORM AND SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

In no event shall Jarawave, its directors, employees, partners, or carrier suppliers be liable for indirect, punitive, incidental, special, or consequential damages resulting from lost profits, service interruptions, third-party account bans, or data transmission failures. Our total cumulative liability for any dispute shall not exceed the amount actually paid by you to Jarawave in the preceding thirty (30) days.

11. Suspension & Termination

We reserve the right, at our sole discretion, to suspend or permanently terminate your account and API access without prior notice if you violate these Terms, engage in suspicious payment activity, or present unacceptable legal or carrier compliance risk.

12. Governing Law, Dispute Resolution & Inquiries

These Terms shall be governed by and construed in accordance with the substantive laws governing enterprise telecommunications and electronic commerce, without regard to conflict of law principles.

For legal inquiries, compliance notices, or terms clarification, please contact our administrative legal desk via your user dashboard ticket system or email us at compliance@jarawave.com.